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AREAS OF KNOWLEDGE
Computing Technology Industry Association
(CompTIA) Certifications
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A+ Certified Service Technician
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Hardware and software configuration.
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Installing video cards, sound cards, modems, network interface cards,
CD-ROM drives, hard drives, memory, floppy drives, system boards, IDE
and SCSI devices.
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OS installation of Microsoft Windows 95, 98, NT, NT Server, 2000
Professional, 2000 Server, Millennium.
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Installation of Microsoft Office Suites 97 and 2000.
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Two years experience of installing peripherals, troubleshooting, and
configuring PC’s.
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Network+ Certified Network Technician
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Network devices: hubs, switches, routers, and bridges.
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Network topologies: Star, Bus, Ring and Mesh.
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Network Protocols: TCP/IP, IPX/SPX, NetBEUI, and PPTP.
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OSI model and RAID levels 0, 1, and 5.
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Knowledge in other administrative areas: setting up new user accounts,
disabling accounts, setting up user groups, setting permissions on
NTFS files and folders.
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