Anna L. Lira
9831 Camino Villa, Apt # 1634
San Antonio, TX 78254
(210) 821-2997
anna0822@hotmail.com
Objective:  Work in a challenging computer environment and establish an opportunity to develop a professional career as a technician. 

Knowledge & Skills
 

Hardware:
  • Expansion card/ component installation and configuration and troubleshooting 

 

 Operating Systems/ Software 
  • MS DOS 
  • Windows 3.1/95'/98'/2000'
  • Microsoft Front Page
  • Office 2000 installation and configuration 
Network:
  • Basic network design and installation 
  • Workstation and Server installation and configuration
 Professional :
  • Written and Oral communication 
  • Bilingual in Spanish. Can speak, write and read fluently.
  • Type 35wpm.
  • Familiar with office operating machines.
 

Education

San Antonio College of Medical and Dental Assistants 

Information Technology Department

Projected graduation April 2001

Computer Network Specialists Program



Projected completion for Mar. 2001

Employment Summary

Metro One Telecommunications
210-832-9481
1600 NE Loop 410
July 2000- Present
    Provide directory assistance for Sprint PCS, Nextel, and AT&T cellular customers.		 Gulf State Credit
210-979-6691
10500 San Pedro Ave.
San Antonio, TX
April 2000- July 2000
      Provided bilingual customer service for Citibank accounts for Puerto Rico.  Collected on past due accounts, had to reach a minimum budget each month.
La Petite Academy
210-696-7890
6411 Vance Jackson
San Antonio, TX
Oct. 99-April 2000
      To provide care and education for 3 and 4 year olds.		 Blockbuster Video
210-641-7330
9885 IH 10W
San Antonio, TX
Mar.-April 2000
      Provided customer service and cashier experience.