Professional Resume for Microsoft Certified Professional, CompTIA A+, Certified Service Technician, Network+, and MCP

<body bgcolor="#FFFFFF" background="back1.jpg" link="#FFFFFF" vlink="#E0ECFE" alink="#FFFFCC"> <table border="0" cellpadding="15" cellspacing="0" width="516"> <tr> <td width="299"><b><font color="#E0ECFE" size="5">Robert L. Maloy</font></b></td> <td width="185"></td> <td width="208"><b><font color="#E0ECFE">8431 Chivalry<br> San Antonio, TX 78254<br> (210) 521-2675<br> <a href="mailto:rmaloy@sacns.net">rmaloy@sacns.net</a></font></b> </td> </tr> </table> <p> </p> <table border="0" cellpadding="5" cellspacing="0" width="472" height="449" bgcolor="#FFFFFF"> <tr> <td align="center" height="39"><font size="4"><b><a name="obj"></a>Objective</b></font></td> </tr> <tr> <td width="529" height="40">Contribute to the reliability of a successful network through knowledge, skills, configuration, and problem solving techniques.</td> </tr> <tr> <td width="529" height="370"> <table border="0" cellpadding="0" cellspacing="0"> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="500" height="366"> <tr> <td colspan="2" valign="middle" height="37"> <p align="center"><b><font size="4"><a name="cert"></a>Certifications</font></b></td> </tr> <tr> <td valign="middle" height="58">A+ Certified Service Technician<br> Network+ Certified Professional</td> <td valign="middle" height="58"> <p align="right"><img border="0" src="comptia1.jpg" width="190" height="28"></td> </tr> <tr> <td valign="middle" height="91">Certified Computer Technician<br> Certified Network Systems Technician</td> <td valign="middle" height="91"> <p align="center"><img border="0" src="eta_logo4.gif" width="79" height="78"></p> </td> </tr> <tr> <td valign="middle" height="90">Microsoft Certified Professional<br> Windows 2000 Professional<br> Windows 2000 Server<br> Windows 2000 Network Environment</td> <td valign="middle" height="90"> <p align="center"><img border="0" src="MCP-RGB.gif" width="152" height="71"></p> </td> </tr> <tr> <td valign="middle" height="69">Microsoft Certified Systems Administrator</td> <td valign="middle" height="69"> <p align="center"><img border="0" src="mcsa2.gif" width="150" height="67"></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> <table border="0" cellpadding="5" cellspacing="0" width="514" height="684" bgcolor="#FFFFFF"> <tr> <td height="43" colspan="2" valign="middle" width="502"> <p align="center"><font size="4"><b><a name="ski"></a>Knowledge & Skills</b></font></td> </tr> <tr> <td height="24" valign="top" width="254"> <p align="center"><b><font size="4">Hardware</font></b></td> <td height="24" valign="top" width="236"> <p align="center"><b><font size="4">Software</font></b></td> </tr> <tr> <td valign="top" height="344" width="254"> <ul> <li>Troubleshoot, install and configure expansion cards: modems, NIC's, hubs., sound cards, video cards</li> <li>Ability to remove, install and configure CD-ROM, CD-burners, hard drives, floppy drives, removable drives, power supplies</li> <li>Troubleshoot, install, remove and configure AT-ATX motherboards</li> </ul> <p> </td> <td valign="top" height="344" width="236"> <ul> <li>Load, configure and troubleshoot MS-DOS, 9X, 2000 Professional/Server</li> <li>Load, configure and troubleshoot WINS, DHCP, DNS, and Print servers</li> <li>Install an troubleshoot device drivers </li> <li>Oracle</li> <li>MS Word for Windows</li> <li>Excel</li> <li>WordPerfect8</li> <li>Paradox</li> <li>Quattro Pro</li> <li>PSI Plot Graph</li> <li>Medical Manager</li> <li>PowerPoint</li> </ul> </td> </tr> <tr> <td height="24" valign="top" width="254"> <p align="center"><b><font size="4">Network</font></b></td> <td height="24" valign="top" width="236"> <p align="center"><b><font size="4">Professional</font></b></td> </tr> <tr> <td height="249" valign="top" width="254"> <ul> <li>Configure and administer DHCP, WINS, DNS services to implement a functional intranet</li> <li>Deploy Remote Installation Services (RIS) in order to remotely install operating systems using Windows 2000</li> <li>Install, setup and administer Servers and Workstations on LAN with Windows 2000 and 9X</li> <li>Manage users and computers through use of group policies</li> </ul> </td> <td valign="top" height="249" width="236"> <ul> <li>Microfiche Equipment</li> <li>Data Communications</li> <li>Cargo Transportation</li> <li>Inventory Control</li> <li>Insurance Processing</li> </ul> </td> </tr> </table> <table border="0" cellpadding="5" cellspacing="0" width="514" height="72" bgcolor="#FFFFFF"> <tr> <td valign="middle" height="32" width="503"> <p align="center"><font size="4"><b>Professional Membership</b></font> </td> </tr> <tr> <td valign="middle" height="40" width="503"> <ul> <li>CompTIA IT Professional Member</li> </ul> </td> </tr> </table> <table border="0" cellpadding="5" cellspacing="0" width="514" bgcolor="#FFFFFF"> <tr> <td height="40" valign="middle" width="502"> <p align="center"><b><font size="4"><a name="edu"></a>Education</font></b></td> </tr> <tr> <td height="602" valign="top" width="502"><b>San Antonio College of MDA</b><br> 5/02 - 7/03<br> Diploma for Network Specialist<br> <br> Computer Network Specialist Program <ul> <li>Completed 900 hours/49.5 credit hours </li> <li>Awards for Professionalism, Accomplishment, Academic and Attendance</li> <li>Course of study: Human Relations, Oral Presentation, Business Communications</li> </ul> <b> San Antonio College of MDA</b><br> 4/94 - 9/95<br> Diploma for Medical Computer Specialist<br> <br> Medical Computer Specialist Program <ul> <li>Awards for Professionalism, Accomplishment, Academic and Attendance</li> <li>Recognition: Director's and President's List's</li> <li>Course of study:  Computerized and manual accounting, insurance processing, insurance coding</li> </ul> <b>San Antonio College</b><br> 8/91 - 12/92<br> A.A.S. in Computer Science<br> <br> Computer Science Program <ul> <li>Course of study: Cobol, C, RPG, JCL, Assembly, CICS for Cobol, 4GL Focus, Microcomputer Applications</li> </ul> </td> </tr> </table> <table border="0" cellpadding="5" cellspacing="0" width="514" bgcolor="#FFFFFF"> <tr> <td height="46" colspan="2" width="498" valign="middle"> <p align="center"><b><font size="4"><a name="wohis"></a>Work History.</font></b></td> </tr> <tr> <td width="350" valign="top" height="60"><b>Infrastructure Services, Inc.,<br> </b>05/01 - 04/02 </td> <td width="146" valign="top" height="60"> <p align="right">Grand Prairie, TX<br> Driver </td> </tr> <tr> <td colspan="2" width="498" height="80" valign="top"> Operated different types of street sweeping vehicles to insure both residential and highways were cleaned of dirt, leaves and sand. Responsible for daily log, route trip, and operator maintenance of equipment. </td> </tr> <tr> <td width="350" valign="top" height="100"><b>Kennmark Group, <br> </b>9/98 - 04/01 <br> Significant position: San Antonio Water Systems, East Side Service Center: Database Clerk. </td> <td width="146" valign="top" height="100"> <p align="right">San Antonio, TX<br> Temporary Worker </td> </tr> <tr> <td colspan="2" width="498" height="121" valign="top"> Updated Oracle database with current information on all types of valves for fire hydrant system, to include blow-off, air release, fire hydrant valves, mainline, and all types of fire hydrants used. Information included street address, type of valve, function, manufacturer, and location from nearest street corner. Developed training manual for current position. </td> </tr> <tr> <td width="350" valign="top" height="118"><b>Corestaff Staffing Services,</b> <br> 10/89 - 8/98<br> Significant Position: Southwest Research Institute, Chemistry & Chemical Engineering Division: Administrative Clerk </td> <td width="146" valign="top" height="118"> <p align="right">San Antonio, TX<br> Temporary Worker </td> </tr> <tr> <td colspan="2" width="498" height="286" valign="top"> <ul> <li> Maintained monthly calendar of section projects and activities.</li> <li>Developed and maintained databases to include all labs productivity.  Business and professional contacts, completed projects, prospective client proposals.</li> <li>Inventory of all on-hand chemicals.</li> <li>Tracked office supplies Purchase Order request file.</li> <li>Created and updated book for all Material Data Safety Sheets that corresponded with on hand chemicals as required by the Occupational Safety & Health Administration.</li> <li>Created, maintained, and revised a program synopsis for all completed projects, including graphs and Visio layouts.</li> <li>Assembled and processed handouts for mailing to prospective clients.</li> </ul> </td> </tr> <tr> <td width="350" valign="top" height="58"><b>Med - Fast </b><br>  9/95 - 5/96 </td> <td width="146" valign="top" height="58"> <p align="right"> San Antonio, TX<br> Billing Clerk </td> </tr> <tr> <td colspan="2" width="498" valign="top" height="76"> Entered patient information into computer system, posted payments to the correct accounts, and billing patients' insurance carriers for services provided. (Hired after completing a 3-month externship) </td> </tr> <tr> <td width="350" valign="top" height="51"><b>StevensTransport <br> </b>5/93-2/94                                                        </td> <td width="146" valign="top" height="51"> <p align="right">Mesquite, TX<br> Driver </td> </tr> <tr> <td width="498" colspan="2" valign="top" height="54">Transport various types of cargo throughout the United States and Canada. Responsible for daily logs, trip planning, and bills of lading.  </td> </tr> <tr> <td width="350" valign="top" height="57"><b>U.S. AIR FORCE</b>  <br> 1/91-10/92      </td> <td width="146" valign="top" height="57"> <p align="right"> Randolph AFB, TX<br> Team Leader </td> </tr> <tr> <td width="498" colspan="2" valign="top" height="50"> Operated, maintained, troubleshot microfiche equipment, and filing system for Air Force wide personnel records, in order to centralize the system used. </td> </tr> <tr> <td width="350" height="52" valign="top"><b>STOP N GO  </b>                                                   <br> 4/ 90 - 12/ 90            </td> <td width="146" height="52" valign="top"> <p align="right"> San Antonio, TX<br>  Clerk </td> </tr> <tr> <td width="498" colspan="2" height="32" valign="top"> Customer service, cash register, inventory control </td> </tr> <tr> <td width="350" height="48" valign="top"><b>U.S. ARMY</b>                                                     <br> 07/69 - 08/89 </td> <td width="146" height="48" valign="top"> <p align="right">  Site Manager </td> </tr> <tr> <td width="498" colspan="2" height="127" valign="top"> Overall responsibility for the operation, and maintenance of a Data Communications Center, which transmitted and received messages worldwide for 25 major offices. Performed installation, operation, and maintenance for a central telephone office servicing 300 people. Maintained four secure telephone systems, which were connected worldwide, one automatic voice network, Responsible for operation and maintenance for a local area radio network.  </td> </tr> <tr> <td width="498" colspan="2" valign="top" align="right"> Lead Instructor </td> </tr> <tr> <td width="498" colspan="2" valign="top">Instruct operations of three Data Communications Systems. Evaluate new instructors. Create, and revise lesson plans. Test new software. Revise technical manuals </td> </tr> </table> <br> </body>