NATIVIDAD RAPALO

6623 Callaghan Rd Apt #2907
San Antonio, TX 78229
Home: (210) 615 0961
Messages: (210) 391 3142

OBJECTIVE

Use knowledge and skills combined with configuration and problem-solving techniques to develop a reliable and productive network. Apply expertise in network operating systems acquired through professional certifications.

KNOWLEDGE AND SKILLS

• Configuration and troubleshooting

• Install expansion cards, modems, and hubs

Networking

• Install and configure network print server
• Setup and administer LAN with Windows 2000

• Implement password policies
• Configure terminal services server and client

Operating Systems and Software

• Install and configure Windows 98, Windows NT 4.0 Workstation and Server, Windows 2000 Professional and Server

• Quickbooks
• Installation and configuration of Office 2000 applications

Professional

• Bilingual in Spanish and English; speak, read, and write
• Business communication including telephone techniques and etiquette

• Accounts receivable and payable
• General ledger
• General/special journal
• Human relations and ethics

EDUCATION AND TRAINING

            San Antonio College of Dental & Medical Assistants (SACMDA)

• Computer Network Specialist Program
• 900 hours training; 315 hands-on lab hours
• Accomplishment, Academic, and Attendance awards       

            Southern Careers Institute

• Diploma as Computerized Bookkeeping Specialist
• 900 hours training
• Academic and Attendance awards

Don’s Strange Catering - San Antonio, Texas
1997 to 1999

Position - Truck driver

• Accident-free and reliable deliveries
• Loaded and unloaded items so as to avoid damage
• Assisted with setup and serving as needed

Contact - Melinda Martin
Phone – 210-434-2332

Perf Automotive - San Antonio, Texas
1999 to 2000

Position - Mechanic

• Averaged one complete engine overhaul per week
• Rebuilt carburetors
• Rebuilt brake systems, averaging two per week
• Worked closely with customers to assure satisfaction

Contact - Jesse Garcia
Phone – 210-736-5720