Objectives

Use acquired skills and techniques combined with configuration and problem solving procedures to develop dependable and beneficial networks.  Apply knowledge in network operating systems achieved through professional certifications.

Certifications

• CompTIA A+  Computer Service Technician

• CompTIA Network +  Certified Technician

• Computer Service Technician

• Certified Network Systems Technician

      Microsoft Certified Professional

• Installing and Configuring Windows 2000 Professional

• Installing and Configuring Windows 2000 Server

• Managing a Windows 2000 Network Environment

        Microsoft Certified Systems Administrator

KNOWLEDGE AND SKILLS

Hardware

• Troubleshoot hardware failures

• Install Cat5e cables

• Install expansion cards, modems, Network Interface Cards (NIC), and hubs

Operating Systems and Software

• Windows 98,95  

• Windows NT 4.0 

• Windows 2000 Professional and Server 

• Windows XP Professional

• Office 2000 with FrontPage

• Corel Draw 10

Networking

• Administer a LAN with Windows 2000

• Manage local and domain groups through Active Directory

• Create and manage VPNs over an Internet connection

• Install and configure DHCP, NAT, WINS and DNS Servers

• Install and maintain a network print server

• Deploy Remote Installation Services (RIS)

EDUCATION AND TRAINING

  San Antonio College MDA - Microsoft IT Academy

• Computer Network Specialist Program

• Academic and Accomplishment Awards

WORK EXPERIENCE

       McDonalds Corp.                                                                                            2002 to 2003

• Crew Trainer: Train new employees of correct procedures. Assistant Manager duties such as helping with Inventory, and handling customer questions or complaints.