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Objective

Use knowledge and skills combined with configuration and problem solving techniques to develop reliable and productive networks. Apply expertise in network operating systems acquired through professional certifications.

Certifications

Knowledge and Skills

	Network administration
	MS Windows network operation systems (Win. 9x, NT 4.0,and 2000)
	Frontpage 2000 and 2002
	Install and configure secure VPNs over an Internet Connection
	Install and configure a multi-homed server/router using routing and remote access tools
	AS-400 operations
	Oral presentation and written communication
	Human relations and ethics
	Strong organizational and data entry skills with a strict attention to detail
	Demonstrated ability to solve customers' problems and apply critical thinking skills

	CorelDraw 10 Suite and Corel Painter6
	Install and configure peripheral equipment
	Integrate Windows application
	Configure and administer a small enterprise intranet/internet
	Install and reconfigure Windows servers for different application
	Migrate Windows NT 4.0 networks to Windows 2000
	Install and configure TCP/IP, DHCP, DNS, WINS, and NAT for Windows 2000

EDUCATION

2002-2003
San Antonio College MDA, Information Technology (Graduation July 2003)

Computer Network Specialist (CNS) Program
(a 900 clock-hour/49.5credit hour diploma program)

Academic Awards

Hands-on training experience: over 300 lab hours

Construct and configure computers

Trouble shoot and repair computers

Design, install, and configure LANs

Configure and troubleshoot Window 9x, NT 4.0,and 2000 network components

WORK HISTORY

2002 To Present
Eyemasters (Eye Care Centers of America), San Antonio, TX
Eyewear Specialist/Dispensing Optician

Adjust, dispense, and repair eyewear

Help customer choose the appropriate frame and lenses to fit lifestyle

2002-2002
West, Inc., San Antonio, TX
Account Manager Assistant and Id Administrator

Sent out daily reports to clients

Adjust and modify excel spreadsheets to track daily activities

Assist Account Managers with reports and daily tasks

Assign, track, and delete Ids for AT&T

2000-2002
Gary Pools, San Antonio, TX
Office Manager

Weekly and End of lthe month reports

Inventories

Payroll

Monthly taxes

Supervised 15-20 employees

Daily Deposits

1997-2000
Eye Care Centers of America, San Antonio, TX
Manage Vision Care, Point of Sale Specialist and Helpline Support

Program POS system with Insurance plan

AS-400 operations

Managed and maintained Managed Vision Care Spectera Accounts in POS System

Test and troubleshoot Point of Sale system

Helpline support for over 300 stores

1995-1997
My Econo $39.95 Optical
Optical Manager

Sell, dispense, adjust, and repair eyewear

Help customer choose the appropriate frame and lenses to fit lifestyle

Track daily and weekly reports

Weekly and monthly reports

Daily deposits