Objective
Apply expertise in network operating systems acquired through professional certifications. Use knowledge and skills combined with configuration and problem solving techniques, which contribute to the reliability and productivity of a successful network.
Certifications
 Windows 2000 Professional
A+ Certified Service Technician
Network+ Certified Professional
Knowledge And Skills
Software:
  • Load configure and troubleshoot MS-DOS,9x and Windows 2000 Professional and Server

  • Load configure and troubleshoot WINS, DHCP, DNS and print servers

  • Install and troubleshoot device drivers

  • Microsoft Word

Hardware:
  • Troubleshoot, install and configure expansion cards: modems, NICs, hubs, sound cards, and video cards
  • Ability to remove, install and configure CD-ROM/RW, hard drives, floppy drives, removable drives, and power supplies
  • Troubleshoot, install, remove and configure AT-ATX motherboards
Networking:
  • Configure and administer DHCP, WINS, DNS services to implement a functional intranet
  • Deploy Remote Installation Services (RIS) in order to remotely install operating systems using Windows 2000
  • Install, setup and administer servers and workstations on LAN with Windows 2000 and 9x
  • Manage users and computers through use of group policies
Education
San Antonio College of Medical and Dental Assistants
Information Technology Department
10/24/02-7/31/03

Computer Network Specialist program graduate

  • Awards for Professionalism, Accomplishment, and Academic
  • Intensive 900 clock-hour program including 330 hours of hands-on experience

Work History
Teacher's Assistant

San Antonio School for
Inquiry and Creativity

  • Worked with grades 9 through 12
  • Formed a study group for children who were educationally challenged
  • Responsible for discipline in classroom and on campus
Line Worker

IBM, Greenock,
Scotland

  • Assembled laptop computers
Video Store Assistant Manager

Global Video, Glasgow,
Scotland

  • In charge of stock rotation and reciepts
  • Responsible for a staff of 3
  • Decisions on hiring policy
Second Chef

Stakis Hotel, Glasgow,
Scotland

  • Responsible for up to 6 kitchen staff
  • Ensured that breakfast and lunches for 200 guests and above were prepared and served on time
  • Also responsible for stock rotation