Apply expertise in
network operating systems acquired through professional certifications.
Use knowledge and skills combined with configuration and problem solving
techniques, which contribute to the reliability and productivity of a
successful network.
Certifications
Windows 2000 Professional
A+ Certified Service Technician
Network+ Certified Professional
Knowledge
And Skills
Software:
Load configure and
troubleshoot MS-DOS,9x and Windows 2000 Professional and Server
Load configure and
troubleshoot WINS, DHCP, DNS and print servers
Install and troubleshoot
device drivers
Microsoft
Word
Hardware:
Troubleshoot, install and configure
expansion cards: modems, NICs, hubs, sound cards, and video cards
Ability to remove, install and configure
CD-ROM/RW, hard drives, floppy drives, removable drives, and power
supplies
Troubleshoot, install, remove and
configure AT-ATX motherboards
Networking:
Configure and administer DHCP, WINS, DNS
services to implement a functional intranet
Deploy Remote Installation Services
(RIS) in order to remotely install operating systems using Windows
2000
Install, setup and administer servers
and workstations on LAN with Windows 2000 and 9x
Manage users and computers through use
of group policies
Education
San
Antonio College of Medical and Dental Assistants
Information Technology Department
10/24/02-7/31/03
Computer Network Specialist program
graduate
Awards for Professionalism,
Accomplishment, and Academic
Intensive 900 clock-hour program including 330 hours of hands-on experience
Work
History
Teacher's Assistant
San Antonio School for
Inquiry and Creativity
Worked with grades 9 through 12
Formed a study group for children who
were educationally challenged
Responsible for discipline in classroom
and on campus
Line Worker
IBM, Greenock,
Scotland
Assembled laptop computers
Video Store Assistant
Manager
Global Video, Glasgow,
Scotland
In charge of stock rotation and reciepts
Responsible for a staff of 3
Decisions on hiring policy
Second Chef
Stakis Hotel, Glasgow,
Scotland
Responsible for up to 6 kitchen staff
Ensured that breakfast and lunches for
200 guests and above were prepared and served on time