<![CDATA[
<body bgcolor="#FFFFFF" background="bg262.gif" text="#000000" link="#0000FF" vlink="#CC0000">
<table width="600" border="0" align="center">
<tr>
<td width="303" height="87"><font color="#0000CC" size="+6" face="Times New Roman, Times, serif">Jannifer
Alcala<a name="Top"></a></font></td>
<td width="287"><div align="right">
<p><font color="#0099FF" size="3" face="Arial, Helvetica, sans-serif"><strong>2006
Beechaven Dr.<br>
San Antonio TX 78207<br>
<a href="mailto:jannjann22@yahoo.com"><font color="#0099ff">jannjann22@yahoo.com</font></a></strong></font></p>
</div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td height="30">
<div align="center"><font color="#0000CC" size="+2" face="Times New Roman, Times, serif">Objective<a name="Objective"></a></font></div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><font color="#000000" size="3" face="Times New Roman, Times, serif">Contribute
to the reliability of a successful network through knowledge, skills, configuration,
and problem-solving techniques. Apply expertise in networking solutions
acquired through professional certifications.</font></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><font color="#0000CC" size="+2" face="Times New Roman, Times, serif">Certifications<a name="Certifications"></a></font></div></td>
</tr>
</table>
<table width="604" height="200" align="center">
<tr>
<td width="256"><div align="center"><img src="MCSAlogo.gif" alt="MCSA" width="150" height="70"></div></td>
<td width="336"><div align="right">Microsoft Certified Systems Administrator
<strong>(MCSA)</strong></div></td>
</tr>
<tr>
<td><div align="center"><img src="../MCPlogo.gif" width="126" height="60"></div></td>
<td><div align="right">Microsoft Certified Professional <strong>(MCP)<br>
</strong><em>Windows 2000 Professional<br>
Windows 2000 Server<br>
Managing a Windows 2000 Network Environment<br>
Windows 2000 Network<br>
Windows 2000 Directory Services</em></div></td>
</tr>
<tr>
<td rowspan="3"><div align="center"></div>
<div align="center"></div>
<div align="center"><img src="comptia1.gif" alt="CompTIA Certified" width="190" height="28"></div></td>
<td><div align="right">CompTIA <strong>A+</strong> Certified Professional</div></td>
</tr>
<tr>
<td><div align="right">CompTIA <strong>Network+</strong> Certified Professional</div></td>
</tr>
<tr>
<td><div align="right">CompTIA<strong> i-Net+</strong> Certified Professional</div></td>
</tr>
<tr>
<td rowspan="2"> <div align="center"><img src="eta_logo2.gif" alt="ETA-I Certified" width="79" height="78"></div></td>
<td height="22"><div align="right">ETA-I Certified Computer Service Technician
<strong>(CST)</strong></div></td>
</tr>
<tr>
<td height="22"><div align="right">ETA-I Certified Computer Network Systems
Technician <strong>(CNST)</strong></div>
<div align="right"></div></td>
</tr>
<tr>
<td><div align="center"><img src="cwpa2.gif" alt="CWPA" width="86" height="55"></div></td>
<td><div align="right">International Webmaster's Association/HTML Writer's
Guild Certified Web Professional Associate<strong> (CWPA)</strong></div></td>
</tr>
<tr>
<td width="257"><div align="center"><img src="ciwa1.gif" alt="CIWA" width="127" height="48"></div></td>
<td width="331"><div align="right">Certified Internet Webmaster Associate
<strong>(CIWA)</strong> </div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><font color="#0000CC" size="+2" face="Times New Roman, Times, serif">Knowledge
and Skills<a name="Knowledge"></a></font></div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><font color="#0099FF" size="+1" face="Times New Roman, Times, serif">Networking</font></div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td width="293"> <div align="left">
<ul>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Design,
install, setup and administer Servers and Workstations on LAN with
Windows 2000, NT 4.0 and 9x</font></li>
<li>Configure and administer DHCP, WINS and DNS services to implement
a functional intranet</li>
<li>Deploy Remote Installation Services (RIS) in order to remotely install
operating systems</li>
<li>Install, configure, implement, and administer Virtual Private Networks
(VPN)</li>
<li>Install and configure Network Address Translation (NAT) server for
Internet access from a private network</li>
<li>Install, configure and administer SQL server 2000 for database management
</li>
</ul>
</div></td>
<td width="295"><div align="left">
<ul>
<li>Optimize system resources through use of Performance Monitor, Event
Viewer and Device Manager</li>
<li>Manage storage use through the creation of striped, mirrored, spanned,
striped with parity and simple volumes on basic and dynamic disks</li>
<li>Configure Terminal Services Server and Client</li>
<li>Install and configure print server to provide printing services
for the network</li>
<li>Install, configure and administer Exchange server 2000 to send and
receive e-mail among employees</li>
<li>Manage user and computers through use of group policies</li>
</ul>
</div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><font color="#0099FF" size="+1" face="Times New Roman, Times, serif">Software</font></div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td width="292"><ul>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Load,
configure and troubleshoot MS-DOS, Windows 3x, 9x, NT 4.0 Workstation
/Server and 2000 Professional /Server</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Load,
configure and troubleshoot RIS, SQL, Active Directory, Exchange and
Terminal Services Server</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Some
knowledge of C++, Pascal and HTML with limited knowledge of Visual Basic</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Install
and troubleshoot device driver and driver signing policies</font></li>
</ul></td>
<td width="296"><ul>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Knowledge
of Dreamweaver and FrontPage for building and maintaining web pages</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Load,
use and troubleshoot MS Office 2000, Studio MX, Visio and Corel 10 Graphics
Suite</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Implement
and manage software installation to users and computers through publishing
and assigning with Group Policy Object (GPO)</font></li>
<li>Load, configure and troubleshoot WINS, DNS, DHCP, NAT and Print servers</li>
</ul></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><font color="#0099FF" size="+1" face="Times New Roman, Times, serif">Hardware</font></div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td width="292"><div align="left">
<ul>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Install,
troubleshoot, configure and add 386-Pentium processors</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Troubleshoot,
install and configure expansion cards: modems, NICs, hubs, sound cards,
video cards, and routers</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Install,
remove, configure and troubleshoot peripheral devices</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Troubleshoot,
install, remove and configure AT-ATX motherboards</font></li>
</ul>
</div></td>
<td width="296"><ul>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Copper
cabling installation including: patch and crossover cables as well as
punch down blocks with Cat5 and Cat5e UTP cable</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Ability
to remove, install and configure CD-ROM, CD-burners, hard drives floppy
drives, removable drives and power supplies</font></li>
<li><font color="#000000" size="3" face="Times New Roman, Times, serif">Troubleshoot
and configure switches, bridges and brouters</font></li>
</ul></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><font color="#0000CC" size="+2" face="Times New Roman, Times, serif">Education
and Training<a name="Education"></a></font></div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">San
Antonio College of MDA</font><font size="3" face="Times New Roman, Times, serif"><br>
4011 San Pedro Suite 203<br>
San Antonio, TX 78212<br>
2002-2003</font></div></td>
<td><div align="right"><font size="3"><font face="Times New Roman, Times, serif">Major:
Computer </font><font color="#000000" size="3" face="Times New Roman, Times, serif">Network
Specialist<br>
</font><font face="Times New Roman, Times, serif">Completed: 900 hours
/49.5 credit diploma<br>
Successfully completed over 315 hands-on-training (building,<br>
loading and troubleshooting PC hardware and software;<br>
building, supporting and administering Win9x, NT 4.0 and <br>
2000 networks) As well as over 200 hours of individual training<br>
Class Representative<br>
Perfect Attendance Award<br>
5 Accomplishment Awards<br>
Academic Award <br>
</font></font></div></td>
</tr>
<tr>
<td width="205" height="81">
<div align="right">
<p>McPherson College<br>
1600 E. Euclid<br>
McPherson, KS<br>
2000-2001</p>
</div></td>
<td width="383">
<div align="right">
<p>Major: Computer Science<br>
Completed: 29 credit hours<br>
Including 8 credit hours of programming in Pascal and C++</p>
</div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><font color="#0000CC" size="+2" face="Times New Roman, Times, serif">Work
Experience<a name="Work"></a></font></div></td>
</tr>
</table>
<table width="613" height="159" align="center">
<tr>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">West
Telemarketing<br>
10931 Laureate Dr. Ste. 7140<br>
San Antonio, TX</font></div></td>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">Sales
Representative:<br>
<em>Exceeded quota by 20-50% daily<br>
Dealt with customers and problems over the phone</em><br>
</font></div></td>
</tr>
<tr>
<td width="207"><div align="right"><font color="#000000"><font size="3"><font face="Times New Roman, Times, serif"><font face="Times New Roman, Times, serif"><font size="3">Preferred<font color="#000000">
Advertising<br>
405 E. Nakoma Suite 103<br>
San Antonio, TX</font></font></font></font></font></font></div></td>
<td width="394"><div align="right"><font color="#000000"><font size="3"><font face="Times New Roman, Times, serif"><font face="Times New Roman, Times, serif"><font size="3"><font color="#000000">Sales
Representative:<br>
<em>Maintained quota daily<br>
Trained employees in effective tactics<br>
Physically dealt with customers and problems over the phone</em></font></font></font></font></font></font></div></td>
</tr>
<tr>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">McPherson
College<br>
1600 E. Euclid<br>
McPherson, KS</font></div></td>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">Student
Assistant:<br>
<em>Prepared Power Point presentation<br>
Formatted and edited documents in Word<br>
Filed papers, tests and grades<br>
Handled confidential documents<br>
Miscellaneous secretarial remnants</em><br>
</font></div></td>
</tr>
<tr>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">McPherson
College<br>
1600 E. Euclid<br>
McPherson, KS</font></div></td>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">Telethon
Operator:<br>
<em>Collected $5000 in two weeks<br>
Kept logs of all calls made and money received<br>
Talked with graduates on personal level about life <br>
and college happenings</em><br>
</font></div></td>
</tr>
<tr>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">UTSA/AT&T<br>
1514 W. Durango<br>
San Antonio, TX</font></div></td>
<td><div align="right"><font color="#000000" size="3" face="Times New Roman, Times, serif">Student
Teacher:<br>
<em>Taught basic computer using skills<br>
Demonstrated how to use the Internet efficiently<br>
Explained how to create PowerPoint presentations<br>
Showed students how to create, save and edit <br>
graphics and sounds</em><br>
</font></div></td>
</tr>
</table>
<table width="607" align="center">
<tr>
<td width="599"><div align="center"><a href="#Top"><font color="#0099FF">Top
of Page</font></a></div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td width="68"><div align="center"><font face="Arial, Helvetica, sans-serif"><font face="Times New Roman, Times, serif"><a href="#Objective"><font color="#0099FF" size="3">Objective</font></a></font></font></div></td>
<td width="89"><div align="center"><font face="Arial, Helvetica, sans-serif"><font face="Times New Roman, Times, serif"><a href="#Certifications"><font color="#0099FF" size="3">Certifications</font></a></font></font></div></td>
<td width="150"><div align="center"><font face="Arial, Helvetica, sans-serif"><font face="Times New Roman, Times, serif"><a href="#Knowledge"><font color="#0099FF" size="3">Knowledge
and Skills</font></a></font></font></div></td>
<td width="159"><div align="center"><font face="Arial, Helvetica, sans-serif"><font face="Times New Roman, Times, serif"><a href="#Education"><font color="#0099FF" size="3">Education
and Training</font></a></font></font></div></td>
<td width="110"><div align="center">
<p><font face="Arial, Helvetica, sans-serif"><font face="Times New Roman, Times, serif"><a href="#Work"><font color="#0099FF" size="3">Work
Experience</font></a></font></font></p>
</div></td>
</tr>
</table>
<table width="600" align="center">
<tr>
<td><div align="center"><a href="Frames/Resume.doc" target="_blank"><font color="#0099FF" size="4" face="Times New Roman, Times, serif">Paper
Resume</font></a> </div></td>
</tr>
</table>
<p> </p>
<p> </p><p> </p>
</body>
]]>