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Objective
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| Contribute to successful network administration
by using skills and knowledge gained through certifications, training,
and hands-on experience.
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Certifications
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| CompTIA A+ Certified Computer Technician |

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| Certified Computer Service Technician |

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Knowledge & Skills
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Computer Hardware
- Installation and troubleshooting 386 through Pentium series
processors
- Installation and configuration of expansion card and components
- Installation, configuration, and troubleshooting of peripheral
device
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Computer Software
- Windows 9X
- Windows 2000 Professional & Server
- Windows NT Workstation & Server
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Networking
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Creating and maintaining cabling over a network. (Cat5e
crossover and patch)
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Install, configure, and maintain multi-homed server/
router using routing and remote access tools
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Design, install, configure, and administer
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Setup and administer LAN with Windows 2000
Server, Professional, and NT
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Install and configure Raid 0,1, and 5
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Installed and configured Remote Installation Services (RIS)
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Installation and configuration of Network Address Translation
(NAT) Server
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Installation and configuration of a Print server
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Professional
- Presentation development and editing with the use Microsoft Power-point
- Documentation development and editing with the use of Microsoft Word
- Web page development and editing with the use of Microsoft Front Page
- Human relations
- Proposal Development
- Business Communications
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Education |
San Antonio College Of MDA
Information Technology, Computer Network Specialist Program
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- Intensive 900 clock- hour program including 330 hours of hands on
experience
- Academic and Accomplishment Awards
- Contents of the program included:
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MS-DOS and Windows operating systems
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Hands on computer construction, configuration, and troubleshooting
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Hands on basic networking, including cabling
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Windows 2000 domain-based network design,
configuration, and troubleshooting
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Systems Management Server installation, configuration,
and deployment experience
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ITT Technical Institute
Electronics Engineering Technology
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Associates of Applied Science
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GPA 3.0
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Program Curriculum Included:
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Electronics theory and implementation
- Hands on circuit construction
- Programming.
- Technical Mathematics
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Work
Experience
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ICR
Computer Services
Computer Repair Technician
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1/02 to Present |
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Co-Owner and operator of a
computer repair business
- Build and repair computers
- Lowered repair time by 25%
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West
Telemarketing
Telemarketing Representative
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10/01 to 4/02 |
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Direct interaction with customers by telephone providing
technical support to callers
- Learning valuable people skill by dealing with customers
on a daily basis
- Substantially decreased call time and proficiency
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West Concert Security
Event Staff
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4/95 to12/01 |
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Security for local events as
they occur
- Maintain a safe and
enjoyable environment for the patron
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Arch
Wireless
Repair Technician
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10/01 to 4/02 |
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Repair and refurbish wireless
communication devices
- Maintain a quota of repairs
- Substantially lowered my
repair time by 10%
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Rose
Cleaning International
Supervisor
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9/98 to 9/01 |
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Nightly janitorial cleanup of a
local restraint
- Promoted to Asst. Supervisor in
first month for outstanding performance
- Promoted to Supervisor being
responsible for payroll and hiring
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